| Issue ID | 1411056 |
| Internal NHTSA # | 11030558 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E320 |
| Model Year | 2005 |
| File date | 08/06/15 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2005 mercedes-benz e320. The contact stated that when the dealer (rbm of atlanta, inc, 7640 roswell rd, atlanta, ga 30350, (770) 390-0700) sold the vehicle, the contact was not informed that it was included in a manufacturer service campaign for the sbc pump. In addition, while approaching a stop, the vehicle stalled and a red warning indicator illuminated. The vehicle was unable to be driven. The police had to assist the contact with coasting the vehicle off the road due to the failure. The manufacturer was notified of the failure and the dealer (mercedes-benz of sarasota, 4754 clark rd, sarasota, fl 34233, (941) 275-1293) advised that the vehicle be towed for diagnostic testing. The vehicle was towed to an independent mechanic who serviced the vehicle. The manufacturer indicated that the vehicle was excluded from the campaign for the sbc pump, stating that the statute had expired to receive the repair; however, the contact was never notified. The vehicle was not repaired. The failure mileage was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SARASOTA, FL |
| VIN pattern | WDBUF26J55AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |